Customize account - Maui Car Rental

Extend Reservation

You want to stay longer? Please submit new reservation and select the option to extend your current reservation . Extensions are calculated based on the exact number of extra days. There is no minimum 7 days charge for extensions and parking fees will be void.

Extend your Reservation

Add Free Drivers

Add as many drivers as you need to your rental contract, without any additional extra fee. All drivers need to have a valid license and be 21 years or older.

Add Driver

Billing Questions

Do you have questions regarding your rental charges or would like to request invoice?

Submit Question

Update Credit Card

You can update your Credit Card information in our secured billing system. We accept all mayor Credit Cards and Debit cards.

Submit new Card

View Car Details

You can find your arrival and departure instructions in the reservation confirmation email 📩 sent to you upon booking. Car details will only be available upon arrival

Enter your 4-digit confirmation number on the link below to access your car information and codes. Car Information

Car Information

Vehicle Condition Report

Please submit an online vehicle condition report at the time of arrival. Use your smart phone or tablets to submit form and a copy will be sent automatically to your email.

Submit Report

Vehicle Switch

We provide the option to switch cars to better ensure your comfort. All you need to do is send a text message 1(808) 280-6327 during business hours to arrange for a vehicle exchange

Submit vehicle switch

Cancel Reservation

If for some unexpected reason you need to cancel your car rental reservation, we will void your agreement without any extra charge. $80 fee applies for cancellation within 48 hours from arrival and $100 if you do not show up to pick up.

Cancel Now

Report an Accident

Unexpected things can happen. To better assist you, please complete the accident report online.

Submit accident report

Drop Off Notification

Please submit drop Off Notification prior to departure. Make sure you follow departure instructions correctly and notify us of any changes regarding your reservation

Notice of Drop Off

Request a Copy of Arrival & Departure Instructions

All arrival and departure instructions are automatically sent by email upon completion of booking confirmation. You can request a copy of instructions here. Please follow instructions properly and if you need to submit changes please make sure you edit your booking online "extend or edit reservation"

Request instructions

Need Help?

You can submit a new question if you still need assistance or additional information is needed.

Review Us

We want to hear about your experience. Your feedback is very valuable to us.

Submit Review

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