You get what you pay for! These rentals are local and you’re saving a ton by shopping and supporting a local business. We started a month long rental with a old 2012 Vedsa with run down tires and a headlight that was out.
Within 4 days one of the tires busted and the spare tire didn’t fit our car. We spent a couple of hours trying to fix the old tire with a patch and some tire glue, but in the end the wall was too thin to repair. Luckily, a really nice neighbor drove us to a tire store 10 miles away and waited for us to purchase a new tire. We called Kimo’s and they are reimbursing us for the new tire. They also switched out the car for us to a 2011 Versa which is has no issues so far!
Both cars are comfortable and had working AC which is much appreciated. No bells and whistles, but you aren’t paying for those! Definitely great customer service and wonderful people who truly care about your experience in Maui.
I wouldn’t recommend their older cars for Road to Hana. We rented a Jeep for a couple of days for that trek! I would rent from Kimo’s again!
Rented the newer suv which was a 2005 Toyota Highlander with 148000 miles. The price was 364$ vs 600$ at costco so we gave it a try.
Pros: looked like a local and saved money. Easy pickup and return.
Cons: old front window gave a terrible glare in rain and wipers sucked. Poor mpg. Had multiple warning lights on dash appear in last days of rental but still drove normally. No USB ports. Passenger door lock only worked manually.
Also they provide the car with 1/4 tank so you pretty much need to fill up as soon as you get it then play the game of returning it with 1/4 tank. Frustrating.
I rented a car from Kimo's on my last trip to Maui and the entire experience was absolutely worth FIVE stars. It feels so good to support a local business and everyone I interacted with was extremely kind, professional, and helpful. Everything was easy and organized with the pickup and dropoff of the rental car. Some of my best moments from my trip to Maui were just driving around all over the island and I am very thankful for Kimo's Rent-A-Car for that.
Will definitely rent again with Kimo's the next time I'm back on the island!!!!!
Thank you very much