Overall we had a good experience. The van we rented had some cosmetic issues, but the price was low, and everything (including the AC) worked fine. The pickup and drop off from the airport was relatively easy and hassle free, except the lock box was jammed, so it took about 20 minutes to get the key secured when we dropped it off. Still, at about half the price of other rentals, I would definitely use them again.
We had a blast in the car we rented. It was beat up and squeaky like an old pirate ship but she took us where we needed to go. Car was clean and the custom pink and black seat covers really set it off. The guys at Kimo’s were super nice and helpful. Save some money and support a local business. No hidden fees or conditions.
Super quick and easy web instructions. Car was sparkling clean and ready for me. Even though I was almost an hour EARLY that was fine. Customer service was excellent. Genuine Aloha spirit! Would recommend Kimo’s to anyone renting a car on Maui.